$6B

Amazon’s amassed over $6 billion in chargeback & shortage fees°

5yrs

You can now reclaim up to 5 years of erroneous fees¹

18%

Amazon’s vendor chargeback & shortage fees average 4%-18%²

70%

Our team can reclaim up to 70% of these fees³

$6B

Amazon's amassed over $6 billion in chargeback & shortage fees°

5yrs

You can now reclaim up to 5 years of erroneous fees¹

18%

Amazon’s vendor chargeback & shortage fees average 4%-18%²

70%

Our team can reclaim up to 70% of these fees³

You're not alone in the cost recovery battle

Many Amazon vendors are fighting this battle with you. Amazon has done a spectacular job of clouding transparency as to the multitude of chargeback fees and shortages as well as disputing these fees. Reversing them can seem like an endlessly daunting task. A classic David versus Goliath battle in play.

How it works

Getting your money back is what we do

For Amazon 1st party vendors, on $10 million in shipments, fines can range from $400,000 to $1,800,000 for noncompliance chargeback & shortage fees. These fees are triggered, mostly, by automated systems. The problem with Amazon’s machine-driven processes is that machines make mistakes. Get a free comprehensive account audit to see what you're entitled to today.

Get a free audit

You're not alone in the cost recovery battle

Many Amazon vendors are fighting this battle with you. Amazon has done a spectacular job of clouding transparency as to the multitude of chargeback fees and shortages as well as disputing these fees. Reversing them can seem like an endlessly daunting task. A classic David versus Goliath battle in play.

How it works

Getting your money back is what we do

For Amazon 1st party vendors, on $10 million in shipments, fines can range from $400,000 to $1,800,000 for noncompliance chargeback & shortage fees. These fees are triggered, mostly, by automated systems. The problem with Amazon’s machine-driven processes is that machines make mistakes. Get a free comprehensive account audit to see what you're entitled to today.

Get a free audit

Measurable recovery potential

COST RECOVERY ESTIMATE

Use the sliders to see how large the size of the prize may be when you use ChargeGUARD to reclaim your Amazon chargeback & shortage fees.

20
Sales over the last 2 years (in millions)
6
Estimated % of chargeback & shortage fees (Typically 4%-18%)
70
ChargeGUARD cost recovery rate % (Up to 70%)
TOTAL ESTIMATED FEE RECOVERY$

Measurable recovery potential

COST RECOVERY ESTIMATE

Use the sliders to see how large the size of the prize may be when you use ChargeGUARD to reclaim your Amazon chargeback & shortage fees.

20
Sales over the last 2 years (in millions)
6
Estimated % of chargeback & shortage fees (Typically 4%-18%)
70
ChargeGUARD cost recovery rate % (Up to 70%)
RECOVERY$

The path to cash

The path to cash

It all starts with our C.E.R.A. audit account review

The ChargeGUARD evaluation and recovery analysis (C.E.R.A.) review puts the path to cash in motion. It’s a free, no-obligation audit of what the size of the prize looks like. Discover how much we can recover for you at no cost.

It all starts with our C.E.R.A. audit account review

The ChargeGUARD evaluation and recovery analysis (C.E.R.A.) review puts the path to cash in motion. It’s a free, no-obligation audit of what the size of the prize looks like. Discover how much we can recover for you at no cost.

Never fight the fee battle again

We'll assign a project manager and dedicated team to launch the entire chargeback & shortage recovery plan. Our team will work to identify root cause, submit and manage disputes and track recoveries while you focus on growing your business.

Never fight the fee battle again

We'll assign a project manager and dedicated team to launch the entire chargeback & shortage recovery plan. Our team will work to identify root cause, submit and manage disputes and track recoveries while you focus on growing your business.

Dispute within scope. Ready, aim, fire.

We'll work to identify claims dating back to account opening or as far back as data will allow. This data is then prioritized for optimal submission success. Progress will be tracked on so you know where we stand.

Dispute within scope. Ready, aim, fire.

We'll work to identify claims dating back to account opening or as far back as data will allow. This data is then prioritized for optimal submission success. Progress will be tracked  so you know where we stand.

A 3X action plan that fights tough

We understand that fighting shortages can be tough. So, we don't stop at one dispute. We've developed a triple-action dispute recovery process that fights against shortages to reclaim up to 70% of these fees.

A 3X action plan that fights tough

We understand that fighting shortages can be tough. So, we don't stop at one dispute. We've developed a triple-action dispute recovery process that fights against shortages to reclaim up to 70% of these fees.

Put cost recovery on autopilot for good

Approved disputed amounts trickle directly back to the account balance throughout the process. Refunds are then credited to your Vendor Central account. Expect 6 to 9 months to complete the recovery process.

Put cost recovery on autopilot for good

Approved disputed amounts trickle directly back to the account balance throughout the process. Refunds are then credited to your Vendor Central account. Expect 6 to 9 months to complete the recovery process.

See why over 200 CPG brands & manufacturers choose OmniiX

See why over 200 CPG brands & manufacturers choose OmniiX

"OmniiX was able to quickly pivot, provide thought leadership against a new strategic direction and ultimately implement integrated programs with key customers as we positioned ourselves at the intersection between brick and mortar and eCommerce."

Eric Gibson, Sr Manager Marketing Technology & eCommerce


"OmniiX provided talented strategic thought leadership as well as excellent tactical execution at a time when LifeWay needed to improve our presence on Amazon. As LifeWay began to close its brick and mortar store chain we realized that we needed to improve our presence and effectiveness on Amazon. We partnered with OmniiX to do that."

Bill Craig, Senior Vice President


"Their expertise and willingness to listen, advise and pivot quickly as business needs change has been nothing but exceptional. Their flexibility allowed us to meet some very aggressive timelines from our retail partners without sacrificing quality."

Moodie Coretti, Director of Ecommerce US & Canada


"OmniiX was able to quickly pivot, provide thought leadership against a new strategic direction and ultimately implement integrated programs with key customers as we positioned ourselves at the intersection between brick and mortar and eCommerce."

Eric Gibson, Sr Manager Marketing Technology & eCommerce


"OmniiX provided talented strategic thought leadership as well as excellent tactical execution at a time when LifeWay needed to improve our presence on Amazon. As LifeWay began to close its brick and mortar store chain we realized that we needed to improve our presence and effectiveness on Amazon. We partnered with OmniiX to do that."

Bill Craig, Senior Vice President


"Their expertise and willingness to listen, advise and pivot quickly as business needs change has been nothing but exceptional. Their flexibility allowed us to meet some very aggressive timelines from our retail partners without sacrificing quality."

Moodie Coretti, Director of Ecommerce US & Canada


Brands we 🖤(They 🖤 us, too)

A few brands we've had the distinct pleasure of working with along their eCommerce journey across Amazon and eRetailer platforms. Join us and get your Amazon chargebacks and shortages... back.


Get your audit today

Brands we 🖤(They 🖤 us, too)

A few brands we've had the distinct pleasure of working with along their eCommerce journey across Amazon and eRetailer platforms. Join us and get your Amazon chargebacks and shortages... back.


Get your audit today
delivering company-leading results

"As I reflect a little on this past year, I cannot help but send a quick note of thanks! Our expanded team is still very new but we have accomplished a lot since first starting a few years ago. As many of you know, I was melancholy about giving up any Amazon responsibilities as ‘she was my baby’. And while I still feel Amazon is my baby, you have all helped to make her the best version of herself. We have built out a great team and continue to uncover new ways of working while also focusing on delivering company-leading results. I look forward to our continued evolution and growth. Afterall, today is Day 1 and we have so much more to accomplish!"

— Jay Bartel, Team Leader – eCommerce PurePlay

delivering company-leading results

"As I reflect a little on this past year, I cannot help but send a quick note of thanks! Our expanded team is still very new but we have accomplished a lot since first starting a few years ago. As many of you know, I was melancholy about giving up any Amazon responsibilities as ‘she was my baby’. And while I still feel Amazon is my baby, you have all helped to make her the best version of herself. We have built out a great team and continue to uncover new ways of working while also focusing on delivering company-leading results. I look forward to our continued evolution and growth. Afterall, today is Day 1 and we have so much more to accomplish!"

— Jay Bartel, Team Leader – eCommerce PurePlay

GETTING YOUR MONEY BACK IS WHAT WE DO

Save time & increase Amazon profitability by reclaiming up to 70%³ of chargebacks & shortages

Claim your free C.E.R.A. audit today

GETTING YOUR MONEY BACK IS WHAT WE DO

Increase profitabSave time & increase Amazon profitability by reclaiming up to 70%³ of chargebacks & shortages

Claim your free audit today

Don't be shy. What's on your mind?

Don't be shy. What's on your mind?

By getting one of our audits completed on your brand there is absolutely no cost to you and no obligation to work with us! It’s simply our way of providing you with the information you need to see if it may make sense for you to get a game plan together to get these fees back into your account.

Not much! We only need a signed non-disclosure agreement (NDA) and access to your Amazon Vendor Central account to complete the audit. We’ll then take it from there and review our findings with you once it’s complete!

Absolutely not! You only work with us because you want to work with us (like our other clients).

We will review the audit’s findings with you so that you can then make a decision about moving forward with recovering your funds or not. 

Our audit process takes about 7-10 days to complete and return the information back to you. Once we begin recovery, the timeline is typically 6-9 months for a full dispute recovery process to be completed. 

We completely understand your concern regarding the need for admin access to complete the audit. However, due to Amazon’s set account levels, our software and account scrubbing process requires an administrative level in order to access the necessary data set. Without it, we cannot confirm the accuracy of data and provide you the full scope of fees that Amazon has charged your account along with an accurate expectation of recovery amounts of discovered fees.

We require an NDA before we access your account, which legally provides the necessary protection for both parties. OmniiX has a long history of working with and gaining the trust of large and small brands across many of the largest CPG organizations in the US. 

Over the years, we’ve gained experience recovering fees across many categories, which means we have visibility to the most effective methods to maximize recovery. Additionally, our tool can scrub data beyond the 12-month limitation within Vendor Central so we have more visibility to fees to that we can dispute and recover. After all, you can’t recover what you can’t see! 

Grab your free audit